We have an application that is currently running at over sixty remote locations. We have a couple of customers, however, where the program crashes. Windows Event Log shows this as an application error:
Error 3/27/2014 7:01:11 AM Application Error 1000 (100) Faulting application name: CWComm_Main.exe, version: 0.0.1.0, time stamp: 0x47139f24 **Faulting module name: chilkathttp.dll_unloaded, version: 0.0.0.0, time stamp: 0x48b1cf64** Exception code: 0xc0000005 Fault offset: 0x100aca60 Faulting process id: 0xe7c Faulting application start time: 0x01cf443be4037aed Faulting application path: C:\CareWatch\cwComm\CWComm_Main.exe Faulting module path: chilkathttp.dll Report Id: 1ac2b420-b59f-11e3-a94e-005056b478e3
I do not have a LastErrorText for this event.
I know this may not be much to go on-what other information can I provide for you to help understand what to do to address this problem?
Found it from a logging table.
<chilkatlog> <quickgetstr> <dlldate>Aug 24 2008</dlldate> <username>administrator</username> <component>ActiveX</component> <url>https://ssl1.carewatch.com</url> <info>Not yet connected to web server. Need to establish connection.</info> <httpserver>ssl1.carewatch.com</httpserver> <port>443</port> <info>Using HTTPS.</info> <error>socket is not ready for writing</error> <connecttimeoutms>10000</connecttimeoutms> <error>Connect function failed.</error> <socketerror>WSAEWOULDBLOCK The socket would block.</socketerror> <error>Check to make sure the port is not blocked by a firewall.</error> <error>Failed to connect to HTTP server.</error> </quickgetstr> </chilkatlog>