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FTP2 windows error WindowsErrorCode: 0x2746

Oct 06 '14 at 13:52

I have a desktop application that uses chilkat FTP2 software with a login certificate. A customer is getting

  converting to secure connection...
    sendingCommand: AUTH TLS
    WindowsError: An existing connection was forcibly closed by the remote host.
    WindowsErrorCode: 0x2746
    numBytesRequested: 2048
    Failed to receive data on the TCP socket
    recvUntilMatch: Socket fatal error.
    nReceived: 0
    Failed to read FTP control channel reply.
    readFtpReply: Socket fatal error.
Failed to connect to FTP server.

The log captures the fact that we have found a certificate and it has a usable key

  hasKey: 1
The certificate has an associated private key.
The private key is exportable.

--SetSslClientCert Success. Any help is appreciated.