Question:
We get a "Trail has Expired" error from our purchased SFTP component:
ChilkatLog: UnlockComponent: DllDate: Mar 21 2016 ChilkatVersion: 9.5.0.56 UnlockPrefix: CDROML.SS10317 Username: SPV-SQL2012:Administrator Architecture: Little Endian; 32-bit Language: ActiveX VerboseLogging: 0 component: SFtp unlockCode: CDROML.SS10317_123456789012 regKeyUnlock: product: ChilkatSsh hcCurDate: Thu, 07 Jul 2016 10:21:55 0200 hcExpire: 6/2016 Trial has expired. --regKeyUnlock Failed. --UnlockComponent --ChilkatLog
The unlock code is altered. We sent an email with the full code to support@chilkatsoft.com The tool was bought in march and it worked until yesterday.
Version v9.5.0.58 solves the problem.
Hi Patrick,
The problem is caused because you were never actually passing the correct unlock code (the unlock code that was provided in the receipt email).
The mistake is one of using a numeric "1" character for what should be a lowercase "L" character. Your correct unlock code contains "6l5", but you were using "615". (Make sure to always copy-and-paste the unlock code from the receipt email, as opposed to visually typing. Newer unlock codes are generated to avoid using numeric 1's and lowercase L's)
You can verify that the correct purchased unlock code was used by examining the LastErrorText after calling UnlockComponent. For example:
ChilkatLog: UnlockComponent: DllDate: Jul 1 2016 ChilkatVersion: 9.5.0.58 UnlockPrefix: CDROML.SS10317 Architecture: Little Endian; 64-bit Language: .NET 4.5 / x64 VerboseLogging: 0 component: Ssh unlockCode: CDROML.SS10317_xxxxxxxxxx regKeyUnlock: product: ChilkatSsh Component successfully unlocked using purchased unlock code. --regKeyUnlock Success. --UnlockComponent --ChilkatLog
Thanks for the reply.